Returns & Exchanges

At The Wine Savant, we want you to be completely satisfied with your glassware and bar accessories; if you are not, we offer a 30-day return window for items in their original condition. Please ensure all delicate items are securely packaged to prevent breakage during the return transit.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Secure the Glassware

  Carefully repackage your items in their original protective padding and box to ensure they remain intact during shipping.

• 3.
  Ship the Package

  Affix the provided shipping label or use your preferred carrier to send the items back to our warehouse facility.

• 4.
  Receive Your Refund

  Once our team inspects the returned items for quality, we will issue a full refund to your original payment method within 5-7 business days.